{"id":983,"date":"2019-03-25T14:08:39","date_gmt":"2019-03-25T14:08:39","guid":{"rendered":"https:\/\/www.inpulse.com\/?p=983"},"modified":"2019-03-25T14:08:39","modified_gmt":"2019-03-25T14:08:39","slug":"emotions-driving-the-employee-engagement-revolution","status":"publish","type":"post","link":"https:\/\/thirteencreative.co.uk\/inpulse21\/emotions-driving-the-employee-engagement-revolution","title":{"rendered":"Emotions Driving the Employee Engagement Revolution"},"content":{"rendered":"<p><span data-contrast=\"auto\">For many organisations, employee engagement\u00a0<\/span><span data-contrast=\"auto\">is defined by\u00a0<\/span><span data-contrast=\"auto\">one thing \u2013 the annual employee survey.<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">The problem with this\u00a0<\/span><span data-contrast=\"auto\">approach<\/span><span data-contrast=\"auto\">\u00a0is that it rarely works and can do more to disengage your team.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">It is time to modernise your employee engagement.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In this blog post Matt Stephens, founder of\u00a0<\/span><span data-contrast=\"auto\">Inpulse<\/span><span data-contrast=\"auto\">, reveals the revolution taking place around how organisations engage with their employees. Matt is a leading authority, author and public speaker on employee engagement and experience. He has worked with a wide range of organisations over the past 15 years.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For many organisations, employee engagement\u00a0<\/span><span data-contrast=\"auto\">is defined by\u00a0<\/span><span data-contrast=\"auto\">one thing \u2013 the annual employee survey.<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"auto\">\u00a0Typically, this involves a lengthy survey, takes months to generate results, often fails to engage employees and rarely does anything to actually drive change for the better as a result. Instead, reports are produced and simply get passed down the line and quickly forgotten.\u00a0<\/span><span data-contrast=\"auto\">Does that sound familiar?\u00a0<\/span><span data-contrast=\"auto\">As Aon Hewitt noted in a recent report, \u2018only 18% of employees strongly believe that their survey results will be acted on\u2019\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p aria-level=\"2\"><b><span data-contrast=\"none\">Engaged employees will increase your company\u2019s success<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:200,&quot;335559739&quot;:240,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Thankfully, the days of well-intended employee surveys that achieve nothing are\u00a0<\/span><span data-contrast=\"auto\">numbered.\u00a0<\/span><span data-contrast=\"auto\">Times are changing and a growing number of organisations, big and small\u00a0<\/span><span data-contrast=\"auto\">recognize\u00a0<\/span><span data-contrast=\"auto\">that they need to engage with their employees\u00a0<\/span><span data-contrast=\"auto\">in a more\u00a0<\/span><span data-contrast=\"auto\">meaningful way.<\/span><span data-contrast=\"auto\">\u00a0Why? Because they understand that engaged employees can make a difference to their business and ultimately, their bottom line.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">So what are organisations doing to engage with their employees in a more meaningful way?<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">The answer\u00a0<\/span><span data-contrast=\"auto\">comes in two parts\u00a0<\/span><span data-contrast=\"auto\">\u2013 first<\/span><span data-contrast=\"auto\">, how to measure engagement, and\u00a0<\/span><span data-contrast=\"auto\">second<\/span><span data-contrast=\"auto\">,\u00a0<\/span><span data-contrast=\"auto\">how to react and address the\u00a0<\/span><span data-contrast=\"auto\">results<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p aria-level=\"2\"><b><span data-contrast=\"none\">How to measure employee engagement<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:200,&quot;335559739&quot;:240,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Organisations\u00a0<\/span><span data-contrast=\"auto\">are\u00a0<\/span><span data-contrast=\"auto\">living, breathing,\u00a0<\/span><span data-contrast=\"auto\">organic entities,\u00a0<\/span><span data-contrast=\"auto\">populated with people, who whilst they may think\u00a0<\/span><span data-contrast=\"auto\">they\u00a0<\/span><span data-contrast=\"auto\">are\u00a0<\/span><span data-contrast=\"auto\">rational<\/span><span data-contrast=\"auto\">\u00a0creatures, are actually driven in\u00a0<\/span><span data-contrast=\"auto\">many<\/span><span data-contrast=\"auto\">\u00a0cases by emotions. Consequently, i<\/span><span data-contrast=\"auto\">t is feeling-based personal relationships that have the greatest influence<\/span><span data-contrast=\"auto\">\u00a0within organisations<\/span><span data-contrast=\"auto\">, causing engaged employees to work\u00a0<\/span><span data-contrast=\"auto\">more\u00a0<\/span><span data-contrast=\"auto\">effectively, stay with their company<\/span><span data-contrast=\"auto\">\u00a0longer<\/span><span data-contrast=\"auto\">\u00a0and act as amba<\/span><span data-contrast=\"auto\">ssadors for their organisation. Our emotions and how we feel determine<\/span><span data-contrast=\"auto\">\u00a0what we do, which\u00a0<\/span><span data-contrast=\"auto\">then affects the outcomes we achieve, so we need to measure how people are feeling to understand their level of engagement or disengagement.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Moreover, with the changing demographics of the workforce,\u00a0<\/span><span data-contrast=\"auto\">proliferation of technology at work,\u00a0<\/span><span data-contrast=\"auto\">and\u00a0<\/span><span data-contrast=\"auto\">varied modern\u00a0<\/span><span data-contrast=\"auto\">working environments,\u00a0<\/span><span data-contrast=\"auto\">engagement surveys need to be more flexible<\/span><span data-contrast=\"auto\">\u00a0and transparent, as well as being simple and easy to complete with a great\u00a0<\/span><span data-contrast=\"auto\">user-<\/span><span data-contrast=\"auto\">experience<\/span><span data-contrast=\"auto\">.\u00a0<\/span><span data-contrast=\"auto\">In this context, s<\/span><span data-contrast=\"auto\">everal features are rapidly becoming the norm<\/span><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Capturing\u00a0<\/span><span data-contrast=\"auto\">employee\u2019s<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">emotion<\/span><span data-contrast=\"auto\">s,\u00a0<\/span><span data-contrast=\"auto\">how they are feeling<\/span><span data-contrast=\"auto\">\u00a0and why<\/span><span data-contrast=\"auto\">\u00a0\u2013 about the organisation, the corporate strategy, their manager . . . .\u00a0<\/span><span data-contrast=\"auto\">;<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:360,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Measuring engagement more frequently, in real-time;<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:360,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Sharing the results with everyone\u00a0<\/span><span data-contrast=\"auto\">in real-time\u00a0<\/span><span data-contrast=\"auto\">so there\u00a0<\/span><span data-contrast=\"auto\">is genuine transparency<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:360,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p aria-level=\"2\"><b><span data-contrast=\"none\">Acting on the results<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:200,&quot;335559739&quot;:240,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Progressive organisations are recognising that i<\/span><span data-contrast=\"auto\">t\u2019s time to create conversations, not pointless action plans that miss t<\/span><span data-contrast=\"auto\">he moment and leave people less\u00a0<\/span><span data-contrast=\"auto\">engaged,<\/span><span data-contrast=\"auto\">\u00a0not more engaged. With survey results visible to all, in real-time, i<\/span><span data-contrast=\"auto\">t challenges\u00a0<\/span><span data-contrast=\"auto\">l<\/span><span data-contrast=\"auto\">eaders<\/span><span data-contrast=\"auto\">\u00a0and managers<\/span><span data-contrast=\"auto\">\u00a0to embrace the \u2018Leadership Moment\u2019 and, rather than making decisions based on historic information, learn to hold conversations and find solutions as they emerge. Organ<\/span><span data-contrast=\"auto\">ic, real, relevant and powerful<\/span><span data-contrast=\"auto\">. Conversations naturally lead to an action, sometimes the action is \u2018I\u2019ve been listened to\u2019 or \u2018it\u2019s clear we need to talk more\u2019 or sometimes \u2018we need to change something because of this conversation\u2019. So it\u2019s not about not taking action but allowing the conversation to be had first and then guide what happens next.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p aria-level=\"2\"><b><span data-contrast=\"none\">Using technology for real-time employee engagement\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:200,&quot;335559739&quot;:240,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">So, how can you find out, real-time, how engaged your employees are? What can you use to measure, at the right time how your employees are feeling and why? One way that is being used by companies, such as\u00a0<\/span><span data-contrast=\"auto\">Kier, Balfour Beatty<\/span><span data-contrast=\"auto\">,\u00a0<\/span><span data-contrast=\"auto\">Zurich<\/span><span data-contrast=\"auto\">, ASOS,\u00a0<\/span><span data-contrast=\"auto\">Rolls Royce<\/span><span data-contrast=\"auto\">\u00a0and others is\u00a0<\/span><span data-contrast=\"auto\">Inpulse<\/span><span data-contrast=\"auto\">, a simple app which enables organisations to measure employee emotion in real-time and is challenging traditional approaches to engagement by championing the importance of leaders making emotional connections with employees. The app offers a compelling user experience across any platform and provides multiple survey options, powerful analytics and real-time, transparent results.\u00a0<\/span><span data-contrast=\"auto\">So<\/span><span data-contrast=\"auto\">\u00a0whether it\u2019s a quarterly\/monthly pulse check, after your town hall with the CEO, or when the annual results are announced,\u00a0<\/span><span data-contrast=\"auto\">Inpulse<\/span><span data-contrast=\"auto\">\u00a0tells you how engaged your employees are, what they are feeling and why. Once you have this real-time information you can take action on any disengagement and address it before it spreads. Simple, but effective.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Over to you. Have you seen this revolution in your organisation? Do you wish it was happening in your organisation? If you\u2019d like to find out more about how to join this revolution and\/or how\u00a0<\/span><span data-contrast=\"auto\">Inpulse<\/span><span data-contrast=\"auto\">\u00a0can help your organisation, please contact Matt Stephens (<\/span><a href=\"mailto:matt@questagency.co.uk\"><span data-contrast=\"none\">matt@questagency.co.uk<\/span><\/a><span data-contrast=\"auto\">)<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Or come and see how one company, Time Inc. UK is using\u00a0<\/span><span data-contrast=\"auto\">Inpulse<\/span><span data-contrast=\"auto\">\u00a0to engage with their employees as they transform their organisation. The event is being hosted by Time Inc. UK this Thursday, March 30<\/span><span data-contrast=\"auto\">th<\/span><span data-contrast=\"auto\">\u00a0(4.30 \u2013 6.30pm including drinks) on the South Bank in London \u2013 please contact Lucie Colt (<\/span><a href=\"mailto:lucie@questagency.co.uk\"><span data-contrast=\"none\">lucie@questagency.co.uk<\/span><\/a><span data-contrast=\"auto\">) for more details<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For many organisations, employee engagement\u00a0is defined by\u00a0one thing \u2013 the annual employee survey.\u00a0\u00a0The problem with this\u00a0approach\u00a0is that it rarely works and can do more to&#8230;<\/p>\n","protected":false},"author":2,"featured_media":1489,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_uag_custom_page_level_css":"","footnotes":""},"categories":[2],"tags":[],"class_list":["post-983","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-engagement"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Inpulse Blog \u2013 Employee Engagement Software<\/title>\n<meta name=\"description\" content=\"Find our blogs on the latest news on employees and business to improve your workplace and make it a more enjoyable place to work.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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